“I write this with a heavy heart, having left the most amazing vacation we have ever had….
November 24, 2013
….Words cannot express the level of service, and friendship your staff provided for our family. From the second we arrived at the Villa, we were warmly greeted, and your beautiful house surpassed our expectations. It was difficult at first to accept being catered to in such a fashion, however, it took less then one day to let go and let the magic of the staff and the villa engulf us.
I was told by another vacation planner that it could be awkward having a live-in staff, and having people around all the time could be uncomfortable. He could have not been more wrong. Every day we looked forward to coming home to be with Randall, Over and Victor. The house always smelled amazing as Over worked his magic, every night better than the last. We are restaurant people and very critical, but we never ceased to be amazed at what awaited us on the table each night. Over is world class.
The flair in which Randall served us each day is unsurpassed. He made each of feel like we were the only person in the room, and we all thought we were his favorite. He anticipated our needs even before we did, making every second memorable. Every night when we heard the blender, we knew it was time to go down for dinner and have fun in the kitchen with him. His drinks were outstanding, and never, never empty.
Victor was there for us every second, above and beyond the call of duty. Like Randall, and Over, he just knew what to anticipate and very efficiently attended to every detail. He greeted us every morning, and we couldn’t wait to see him before dinner so we could chat. He attended to every whim, and made sure we had provisions, rides, and mostly fun. Cecelia was the quiet “angel”. She took care of us every day, and that could not have been an easy task. The house was always perfect, and she always had a smile on her face.
When we left, it was with tears in our eyes, and heavy hearts. We felt we were leaving our best friends behind. Now that is a vacation!” Margie G., July ’13